About us

About Us — Brionis Casino

Welcome to Brionis Casino. We offer a modern online casino experience designed for players who want a wide game selection, clear payment options, and dependable account controls. You’ll find straightforward onboarding, strong security measures, and customer support in languages commonly used across Switzerland and Europe.

Legal Status

We operate under a remote gambling license issued and supervised by the Curaçao Gaming Control Board. Our primary operational jurisdiction is Curaçao, and we provide services to multiple countries. We accept players resident in Switzerland, and we expect all players to comply with their local tax and legal obligations.

Registration and Login Process

Signing up is quick. You register with an email, password, mobile number and preferred currency (CHF or EUR), provide basic personal details, confirm your age, accept our terms, and verify your account by email or SMS. You can then enable two‑factor authentication or biometric login on mobile for added security.

We require standard KYC checks before the first withdrawal and for higher‑risk activity. Typical documents include a passport or ID card and proof of address (utility bill or bank statement). Verification is usually processed within 24–48 hours when documents are complete.

Minimum age to register is 18. Only one account is allowed per person, household, IP address or device. Some jurisdictions are restricted; Switzerland is among those restricted in our standard policies.

Games and Software Providers

We offer a broad casino lobby featuring popular titles you know and enjoy. Examples include Book of Dead, Starburst, Big Bass Bonanza, Lightning Roulette and crash‑style games similar to Aviator.

Our catalogue includes games from leading studios such as NetEnt, Play’n GO, Pragmatic Play, Evolution and Yggdrasil, alongside additional niche providers. You can expect between 1,500 and 3,000 games across slots, table games, progressive jackpots, live dealer tables, instant‑win/crash games and virtual sports.

Crash and instant games include provably fair options where you can verify seeds and hashes. Mainstream RNG games are supplied by audited providers whose RNGs and RTPs are independently tested.

Bonuses and Promotions

We run a variety of promotions. A typical welcome offer includes a match on your first deposit plus free spins on a flagship slot, with clear activation rules at registration or on the cashier page. Qualifying deposits and any promo codes required will be shown where applicable.

Wagering requirements commonly apply to bonus funds and free spin winnings (for example, ranges around 30–40x depending on the promotion). Contribution rates depend on game type, and maximum bet limits while wagering are enforced to protect both players and the platform.

Recurring promotions can include reload bonuses, free spins on new slots, leaderboards and seasonal cashback offers. Cashback and VIP rewards are structured so active players can benefit over time.

VIP and Loyalty Program

Our loyalty scheme rewards regular play. Tiers typically progress from Bronze through Diamond, each tier unlocking better perks such as higher withdrawal limits, personalized support, enhanced cashback and exclusive offers.

You qualify for higher tiers by accumulating loyalty points through real‑money wagers or by meeting deposit thresholds. Points are earned at different rates depending on game type and can be redeemed for cash, bonus funds or spins according to the program rules.

Payment Methods and Banking Terms

We accept a range of payment methods including major cards, bank transfers, common e‑wallets and several cryptocurrency options. Minimum deposits typically start around 10–20 CHF. Deposits are processed instantly in most cases, and we do not charge deposit fees; third‑party fees may apply.

Withdrawals are processed after internal approval. Card and bank withdrawals commonly have minimums of around 20–50 CHF and processing times of 1–3 business days once approved. Crypto withdrawals can be faster once approved. Withdrawal limits, fee policies and geo‑availability depend on the method and may vary by player status.

Key Terms and Conditions

Bonuses are subject to wagering requirements, maximum bet limits and game restrictions. Certain games and betting patterns are excluded from bonus play. Personal deposit limits can be set in your account, and default or custom withdrawal caps may apply depending on verification and VIP status.

We take account integrity seriously. Multi‑accounting, chargeback abuse and suspicious activity can lead to account suspension or closure. Dormant accounts may be subject to inactivity rules, but you retain the ability to withdraw real funds after completing any required verification.

Mobile and Technical Features

Our platform is built with mobile play in mind. The site uses responsive HTML5 design so games and menus adapt to smartphones and tablets. You can register, deposit, upload KYC documents and play directly from a mobile browser.

We provide an Android app download option and an iOS web‑app experience optimized for Safari. Mobile features include biometric login, push notifications timed for your region, and live casino streams that adjust to connection speed.

Security and Fair Play

We protect your data with industry‑standard encryption and operational safeguards such as TLS and web application firewalls. Game fairness comes from certified providers and independent testing of RNGs and RTPs.

Customer support is available via live chat and email, with response times that prioritize live chat for immediate help and email for detailed inquiries. Support is provided in primary languages including English and German, with additional languages available where possible.

Responsible Gambling Features

We offer tools to help you control play: deposit limits, loss limits, session reminders, temporary time‑outs and self‑exclusion options. These are accessible from your account settings or by contacting support.

We link to international support organizations and recommend you use local resources when needed. As an offshore operator, we provide standard protections but do not interface with Switzerland’s centralized exclusion registers; we encourage you to use our self‑management tools and seek local assistance if necessary.

Advantages and Disadvantages

Pros you can expect: a wide game selection from top providers, CHF currency support, competitive promotions and cashback, crypto payment options, and multi‑language support including German.

Cons to consider: we operate under an offshore Curaçao license rather than a Swiss domestic license, some payment methods may affect bonus eligibility, and dispute resolution follows offshore procedures rather than Swiss regulatory channels. Withdrawal times for certain methods can be longer depending on banks and verification status.

General Information

We present ourselves as an offshore, multi‑provider online casino focused on slots and live casino play. Our interface is available in English and German, with French and Italian commonly supported to serve Switzerland and nearby markets.

We accept players from many international jurisdictions, excluding territories restricted by our license or internal policies. If your country is restricted, the cashier or registration process will notify you.

Contact

If you need help or have questions, contact our support team by email: [email protected]. We aim to respond promptly and to help you enjoy a safe, enjoyable gaming experience.